UPDATE ON ISSUES CONCERNING TOYOTA IN THE U.S.

Recently, there have been reports in the news regarding various Toyota recall issues in the U.S. As a distributor of Toyota vehicles in Malaysia, UMW Toyota Motor Sdn. Bhd. would like to update the public and media on the issue concerning the recalls. The major updates involve:

1.   On the news report on NHTSA investigating concerning the power steering complaints on the Toyota Corolla models in the U.S.,Toyota Motor Corporation, Japan has officially confirmed the Corolla power steering issue IS NOT affecting the Corolla models in Malaysia and other regions.This is due to the different body and size, thus different components used as compared to models in the US.

       So far, there are no complaints on power steering for this model in Malaysia. UMW Toyota Motor Sdn Bhd would like to reaffirm and emphasize to our customers in Malaysia that all Toyota Corolla models sold by UMW Toyota Motor Sdn Bhd are not affected by this issue.

2.   Further to the recall issue on Toyota Tacoma Drive shaft in the U.S., we would like to clarify that the Tacoma pick up is not sold in Malaysia and is completely different from the Hilux pick up sold by UMW Toyota Motor Sdn. Bhd.In addition to that, the drive-shaft used in our pick-up model is different from the one used in Toyota Tacoma.

3.   It was also reported earlier in the news regarding the Toyota Motor Sales (TMS), United States to conduct a voluntary safety recall campaign on approximately 7,700 units of Toyota Camry produced from early Feb 2009 to late March 2009. This is to inspect a power steering hose that may be in contact with a front brake tube. This contact could leak to a hole in the brake tube and cause a possible brake fluid leak.

UMW Toyota Motor Sdn Bhd would like to reiterate to our customers in Malaysia that we have received confirmation from our principal, Toyota Motor Corporation, Japan that all Toyota Camry models sold by UMW Toyota Motor Sdn Bhd are not affected by this voluntary recall exercise.The components of the affected models used in the US markets are different from the Toyota models sold in Malaysia by UMW Toyota Motor Sdn. Bhd.

We would like to advise the public that there should be no further concern on the matters above.

For more information, please call:

UMW Toyota Motor free-phone : 1800-8-869682

TOYOTA CAMRY VOLUNTARY SAFETY RECALLS OVER POWER STEERING HOSE IN U.S.

It was reported in the news today regarding the Toyota Motor Sales (TMS), United States to conduct a voluntary safety recall campaign on approximately 7,300 units of 2010 Toyota Camry. This is to inspect a power steering hose that may be in contact with a front brake tube. This contact could leak to a hole in the brake tube and cause a brake fluid leak, increased brake pedal stroke and greater vehicle stopping distance.

UMW Toyota Motor Sdn Bhd would like to inform our customers in Malaysia that we have received confirmation from our principal, Toyota Motor Corporation, Japan that all Toyota Camry models sold by UMW Toyota Motor Sdn Bhd are not affected by this voluntary recall exercise. The components of the affected models used in the US markets are different from the Toyota and Lexus models sold in Malaysia by UMW Toyota Motor Sdn Bhd.

We would like to advise that there is no cause for concern on this matter.

For more information, please call:

UMW Toyota Motor free-phone : 1800-8-869682

UMW TOYOTA MOTOR TO CONDUCT SPECIAL SERVICE CAMPAIGN TO PRIUS

More than 60 units Prius owners in Malaysia are involved

SHAH ALAM - Toyota Motor Corporation, Japan has announced on 9 February 2010, they will conduct a recall campaign related to the software program that controls the antilock braking system (ABS) in the Toyota Prius. TMC has undertaken a recall campaign in the interest of ensuring customers’ confidence and peace of mind. The corrective ABS software programming will resolve the problem.

UMW Toyota Motor, the exclusive distributor of Toyota vehicles in Malaysia would like to announce that it would initiate a special service campaign to address the brake issue of Prius.

Mr. Kuah Kock Heng, President of UMW Toyota Motor said, “To date there are over 60 units of the third generation Toyota Prius sold by the company since it was launched in October 2009.”

He also said, “At this moment our technicians are being trained to carry out the necessary corrective measures.”

"UMW Toyota Motor will contact our Prius owners regarding the special service campaign that will be available starting from Friday, 12 February 2010. Owners of the Prius will be given first priority," he added.

Mr Kuah continued to say, "For customers who have booked their Prius or are interested to purchase a Prius, we would like to assure you that all Prius models will go through the corrective measures before delivery."

"We would like to apologize to our customers for the inconvenience caused by this predicament," he concluded.

Customers may also contact UMW Toyota Motor free phone line 1800-8-869682 (1-800-8-TOYOTA) for further information or assistance.

For more information, please call:

UMW Toyota Motor free-phone : 1800-8-869682

Message by Mr. Kuah Kock Heng President of UMW Toyota Motor.

TO OUR VALUED CUSTOMERS,

Thank you for your strong support towards Toyota all these years.

More than 70 years ago, Toyota entered the auto business based on a simple, but powerful principle; that Toyota would build the highest-quality, safest and most reliable automobiles in the world. The company has always put the needs of our customers first and made constant improvement to our vehicles as top priority. That is why, in Malaysia, Toyota has been the No.1 top seller after the National cars for the last 19 years.

Lately there have been various media headlines concerning recalls affecting Toyota products. It started from the US, then Europe and China, concerning the performance of certain components (floor mats, accelerator pedal, brakes – some models mentioned were Camry and Corolla). Such news may have caused concern and worry amongst our Customers.

I take this opportunity to re-confirm that the recall does not affect the Toyota vehicles retailed by UMW Toyota Motor Sdn Bhd except Prius, because the components used are different, and are supplied by different component manufacturers.

We have moved quickly to resolve the Toyota Prius Anti-Lock Braking systems issue. All Prius owners have been contacted for a special service campaign and their cars are being rectified beginning 12 February 2010.

We would like to assure customers who have booked their Prius and who are interested to purchase one thatALL Prius models will go through the corrective measures before delivery.

We at Toyota will revitalise the simple but powerful principle that has guided us for all these years; Toyota will build the highest-quality, safest and most reliable automobiles in the world.

Should you require any clarification, please do not hesitate to call UMW Toyota Motor free phone line 1-800-8-869682 (1-800-8-TOYOTA).

I would like to apologize to our customers for the inconvenience and anxiety caused.

Sincerely,

Kuah Kock Heng

President

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UPDATE : TOYOTA VOLUNTARY SAFETY RECALLS

UPDATE : TOYOTA VOLUNTARY SAFETY RECALLS

Our principal, Toyota Motor Corporation has released a media statement dated 1st February 2010, that they have found a remedy for the accelerator pedal recall issue.

Further to that, UMW Toyota Motor Sdn Bhd would like to reiterate that all Toyota and Lexus models sold by UMW Toyota Motor Sdn Bhd are not affected by the recall exercise as announced in a media statement issued on 29 January 2010.

This is because the accelerator pedal components of the affected models used in the US markets are different from the Toyota and Lexus models sold in Malaysia by UMW Toyota Motor.

We would like to advise the public and the Toyota and Lexus customers in Malaysia that there is no cause for concern on this matter.

For more information, please contact:

For more information, please contact:

Mr. Justin Kwan

En. Zulkefli Mohamed

External Affairs, Marketing Division

UMW Toyota Motor

Tel: 03 – 5123 6688   Fax: 03 – 51236321

UMW Toyota Motor free-phone : 1800-8-869682